Privacy Policy

Last updated: 10 February 2026

Creatine Cyprus, operated by A.N Revs Hospitality Services Ltd, based in Limassol, Cyprus ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website creatine.cy and purchase our products.

1. Data We Collect

When you place an order, we collect:

• Full name
• Email address
• Phone number
• Shipping address
• Order details (products, quantities, amounts)

Payment data: All payments are processed securely by Viva Wallet (viva.com). We do not collect, store, or have access to your credit card numbers, CVV, or other payment card details. Viva Wallet is a PCI DSS Level 1 certified payment provider.

2. How We Use Your Data

• To process and fulfil your orders
• To communicate with you about your order (shipping updates, confirmations)
• To respond to your enquiries or support requests
• To comply with legal obligations (e.g., tax records)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis (GDPR)

As a Cyprus-based company, we comply with the EU General Data Protection Regulation (GDPR). We process your data based on:

• Contractual necessity: to fulfil your order
• Legal obligation: to comply with tax and accounting requirements
• Legitimate interest: to improve our services and prevent fraud
• Consent: where applicable (e.g., marketing emails, if you opt in)

4. Data Sharing

We share your data only with:

• Viva Wallet (viva.com): to process payments
• Shipping carriers: (Cyprus Post or courier) to deliver your order

5. Cookies & Local Storage

We use minimal cookies. Your shopping cart is stored in your browser's localStorage — this data never leaves your device. We do not use tracking cookies. If we add analytics in the future, we will update this policy and request your consent.

6. Data Retention

We retain order data for 6 years as required by Cyprus tax law. You may request deletion of non-essential data at any time.

7. Your Rights

Under GDPR, you have the right to:

• Access: request a copy of your personal data
• Rectification: correct inaccurate data
• Erasure: request deletion of your data ("right to be forgotten")
• Portability: receive your data in a structured, machine-readable format
• Restriction: limit how we process your data
• Objection: object to processing based on legitimate interest

To exercise any of these rights, email us at info@creatine.cy. We will respond within 30 days.

8. Data Security

We use HTTPS encryption across our entire website. Payment processing is handled by Viva Wallet's PCI DSS certified infrastructure. We take reasonable measures to protect your data, but no method of transmission over the Internet is 100% secure.

9. Contact

For any privacy-related questions or data requests, contact us at:
Email: info@creatine.cy
Company: A.N Revs Hospitality Services Ltd
Location: Limassol, Cyprus

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus.